Like our Facebook page Follow us on Twitter See our videos on YouTube Follow us on Pinterest
Caves Branch
   

Adventure Blog

 

 

Caves Branch wins BTB’s Hospitality Award

 | 

The Hospitality Award is being presented to a tourism ancillary organization that offers exceptional customer service, manages the business seamlessly, is sensitive to the needs of staff, flexible in adapting to change and accommodating to the industry’s needs.

On October 21, 2017, the Belize Tourism Board (BTB) held its 15th annual gala to select winners for its prestigious national tourism awards. This year's BTB gala was held at the Ramada Princess Hotel in Belize City.

With a number of distinguished guests in attendance, including Deputy Prime Minister Patrick Faber and Tourism Minister Manuel Heredia, and Ms. Kim Simples Barrow, the government's Special Envoy for Women and Children, the Belize Tourism Board selected Caves Branch Lodge for its 2017 Hospitality Award. Caves Branch Lodge was selected for the quality services offered to guests as well as the resort's continued dedication to promoting tourism in Belize.

"I am very proud of Caves Branch for winning the Hospitality Award," said Ian Anderson, founder of Caves Branch Lodge, "but I would like to take a moment to congratulate all the other winners of the 2017 BTB awards."

"Over the past few years, Caves Branch had been nominated many many times for awards in various categories," continued Anderson. "In 2016, our senior guide Justo Navas was awarded Tour Guide of the Year. And now we have been selected for the Hospitality Award in 2017."

"It took many years to be recognized, but each year we continued striving for excellence," said Anderson. "I only mention this as I know that all of the winners in 2017 have also worked hard to overcome setbacks yet always kept striving for excellence, as we did, and are now finally being recognized by their peers for their success."

Caves Branch Lodge is located just a short drive from Belmopan in central Belize. Founded more than 20 years ago, Caves Branch is the country's premier adventure lodge, offering luxury accommodations deep in the heart of the Belizean jungle. 

The Belize Tourism Board was founded in 1990 and is the country's premier non-governmental body that helps promote tourism and connects tourism service operators in the country. 

The theme of the 2017 BTB Tourism Awards was "Rainforest Meets Reef" in recognition of the diversity of Belize's rich natural landscape, one of the principle draws for tourists visiting the country.

 

Other categories receiving an award from the Belize Tourism Board this year included Frontline Personnel, Hotel of the Year, Small Accommodations of the Year, and Restaurant of the Year. Information about all of BTB's awards can be found below.


Here are the BTB 2017 Winners:

BTB Tour Operator of the Year 2017

Toledo Cave and Adventure Tours

Tour operators understand the growing needs of visitors. The Tour Operator of the year excels in service, marketing, creativity, uniqueness, safety, reliability, value for money and exemplifies a strong commitment to sustainable and innovative business practices.
 

BTB Tour Guide of the Year 2017

Estavan Choco of The Lodge at Big Falls

Tour Guides are the story tellers of Belize. They possess a wealth of knowledge, have the ability to mesmerize an audience, have excellent communication and interpersonal skills, a positive attitude, creativity, and the ability to provide a world class tour experience.

BTB Small Accommodations of the Year 2017

Caribbean Beach Cabanas

A small accommodation might be small in size but more than makes up with personality. It is being presented to a licensed property with less than ten rooms, which offers superior quality that captures the essence of warmth and homeliness, displays excellence in customer service, has outstanding facilities, has remarkable ambiance and a personalized touch in delivering the Belize brand to its visitors.

BTB Restaurant of the Year 2017

Rum Fish & Vino

Today’s travellers are more cultured, experienced and in turn more demanding on their culinary choices. This group of amazing nominees have taken the diversity of the Belizean cuisine and have managed to provide travelers with unforgettable dining experiences.

Minister Award

Philip "Billy" Leslie of San Pedro

Lifetime Achievement Award

Mick and Lucy Fleming of The Lodge at Chaa Creek

Hotel of the Year 2017

Grand Caribe Resort

Hotel of the year. There is no doubt that all these nominees deserved this award, but we must have one who rises above all the others. The hotel of the year offers a gateway to paradise, where service exceeds excellence, engulfed with positive attitude and attentiveness of staff. They offer exceptional value for money, are equipped with outstanding facilities and amenities, have remarkable ambience, are innovative and possess the ability to provide visitors with a truly authentic and all-encompassing Belize experience.

Hospitality Award of the Year 2017

Caves Branch Jungle Lodge

The Hospitality Award is being presented to a tourism ancillary organization that offers exceptional customer service, manages the business seamlessly, is sensitive to the needs of staff, flexible in adapting to change and accommodating to the industry’s needs.

BTB Frontline of the Year 2017

Leroy Welch

The front line worker is the backbone of your business. They are the ones that make a visitor’s experience. We have to acknowledge those who go the extra mile for that added value to provide exceptional customer service throughout the tourism Industry.

6 reasons to visit belize with your family  About Belize  Actun Tunichil Muknal Cave  adventure tours  affordable winter destinations in belize  all inclusive belize  All Inclusive Family  Ancient Maya  Article  atm cave  ATM Cave Tour  Awards & Press  belize  belize activities  Belize Adventure  Belize Adventure Tours  Belize Adventure Travel  Belize All Inclusive  belize all inclusive honeymoon  Belize Barrier Reef Sailing  Belize Bird Tour  Belize Bird Watching Vacations  Belize Birding  Belize Birding Festival  belize birding guides belize birding tours  Belize Birding Lodge  Belize Birding Lodges  belize birding resorts  Belize Birding Spots  belize birding tours  belize birding trips  belize birding vacations  belize birds  Belize Black Hole Drop  Belize Botanical Gardens  Belize Cave Tours  Belize Cave Tubing  Belize Caves  Belize Charters  Belize Conservation  Belize Destinations  Belize Diving  Belize Eco Tours  Belize EcoTourism  belize family adventure  belize family destinations  belize family resorts  belize family resorts belize family vacation packages  belize family vacation  belize family vacation destination  belize family vacation packages  Belize Family Vacations  Belize Fauna  Belize Flora  belize for winter  Belize Gardens  Belize Honeymoon  belize honeymoon package  belize honeymoon packages  belize honeymoon resorts  belize honeymoons  Belize Horseback Riding  Belize Jungle  Belize Jungle Lodge  belize jungle resorts  Belize Kayaking  Belize Maya Ruin Tours  Belize Maya Ruins  Belize Mayan Ruins  Belize Orchids  Belize Rainforest  Belize Rainforest Tours  Belize Resorts  Belize Ruins  Belize Sailing  Belize Sailing Charters  Belize Sailing Vacations  Belize Snorkeling  belize tours  Belize Travel  belize travel news  Belize Tree Houses  belize trip  belize vacation packages  belize vacation packages all inclusive families  Belize Vacations  Belize Weather  Belize Wildife  belize winter escape  belize with kids  Belize Zip Line  Belizean Food  Best Destinations to Visit in the World  best things to do in belize  bird watching in belize  birding  birding in belize  Birding Tours Belize  birds of belize  Cahal Pech  Cave Tours of ATM  caves Branch  Caves Branch Birding  Caves Branch Botanical Gardens  caves branch jungle lodge  Caves Branch News  CB Recipes  Cheese Making  Cheese Making Workshops  Community Involvement  Community Service  Contest  discover magazine  family fun in belize  family vacations in belize  honeymoon belize  honeymoon in belize  honeymoon packages to belize  How to get to Caves Branch Jungle Lodge  How to get to Ian Anderson Caves Branch Jungle Lodge  How to Make Cheese  Ian Anderson Caves Branch News  Lonely Planet  Rainforest Belize  Recipes  Reviews & Guest Stories  Sailing in Belize  Sailing Vacations Belize  Senior Adventures  Singles Adventure Travel  Solo Travelers  spring break adventure  spring break belize  spring break destinations  spring break holidays  spring break in belize  summer family travel  Summer in Belize  things to do in belize  Tikal  top things to do in belize  Tours  travel to belize  Vacation Packages  Videos  visit belize  What to do in Belize  where to stay in belize  why visit belize  winter in belize  Xunantunich  
Book Online Now!